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Privacy Policy

Privacy Policy 

Last updated: December 2025

This Privacy Policy explains how Hospitality Profit Suite (“we”, “us”, “our”) collects, uses, stores and protects personal data when you use our website, tools, services or otherwise interact with us.

We are committed to protecting your privacy and handling your data in a transparent and responsible manner, in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are
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Hospitality Profit Suite provides hosted software tools, consulting services and marketing support for hospitality businesses.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: info@hospitalitysuite.co.uk

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2. Information We Collect

We may collect and process the following types of personal data:

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a) Information You Provide Directly

When you:

  • Create an account

  • Purchase a product or membership

  • Complete a contact or enquiry form

  • Request multi-site or enterprise access

  • Subscribe to updates or communications

This may include:

  • Name

  • Email address

  • Business name

  • Phone number (if provided)

  • Information relating to your hospitality business

  • Any additional information you choose to share with us

 
b) Payment Information
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Payments are processed securely through Wix Payments.
We do not store or have access to your full payment card details. Payment data is handled directly by Wix and its authorised payment providers in accordance with their security standards and privacy policies.

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c) Usage & Technical Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and actions taken

  • Time and date of visits

  • Referral sources

This information is collected using Google Analytics and similar technologies to help us understand how our website is used and improve performance.

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3. How We Use Your Information
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We use personal data for the following purposes:

  • To provide access to tools, memberships and services

  • To process payments and manage subscriptions

  • To respond to enquiries and provide customer support

  • To manage accounts and site access

  • To improve our website, tools and services

  • To send service-related communications (such as account or access updates)

Where you have explicitly agreed, we may also use your contact details to:

  • Send updates about Hospitality Profit Suite services

  • Share relevant offers or product information

You can opt out of marketing communications at any time.

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4. Marketing Communications

We will only send marketing or promotional communications if:

  • You have actively opted in, or

  • You have requested information about our services

We do not sell, rent or trade personal data to third parties for marketing purposes.

You can unsubscribe from marketing emails at any time by:

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5. Cookies & Analytics
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Our website uses cookies and similar technologies to improve user experience and analyse performance.

We use Google Analytics to:

  • Understand website traffic and usage patterns

  • Monitor page performance

  • Improve content and usability

Google Analytics collects anonymised or aggregated data and does not identify you personally.

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

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6. Data Sharing

We only share personal data where necessary to operate our services, including:

  • Wix (website hosting, membership management, payments)

  • Payment providers used by Wix Payments

  • Analytics providers such as Google Analytics

All third parties are required to process data securely and in accordance with applicable data protection laws.

We will never sell your personal data.

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7. Data Storage & Security
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We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

Data is stored securely using Wix’s infrastructure and associated service providers.

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8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

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9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent for marketing communications

  • Request data portability

To exercise any of these rights, please contact us at info@hospitalitysuite.co.uk.

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10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

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11. Changes to This Policy
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We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data practices.

The most current version will always be available on our website, with the updated date shown at the top of the page.

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12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@hospitalitysuite.co.uk

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